Privacy Policy

Quanzhou Hecang Trading Co., Ltd (“we,” “our,” or “us”) operates www.gaoboos.com(the “Site”), specializing in health-focused kitchenware for Southeast Asian markets. We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information. By using our Site, you agree to these terms.

1. Information We Collect

We may collect the following data when you interact with our Site:

• Personal Information: Name, email, phone number, shipping address (provided during account registration or checkout).
• Order Details: Product preferences, transaction history, payment method (note: payment processing is handled by third-party gateways like PayPal/Stripe; we do not store credit card details).
• Technical Data: IP address, browser type, device information, and cookies (see Section 5).
• Communication Data: Messages submitted via contact forms or customer support channels.

2. How We Use Your Information

Your data helps us:

• Process orders and manage shipments through logistics partners.
• Respond to inquiries and provide customer support.
• Send promotional emails (with your consent) about new products or offers.
• Improve Site functionality and user experience.
• Comply with legal obligations (e.g., tax reporting).

3. Data Sharing

We may share information with:

• Shipping Providers: To deliver orders (e.g., DHL, local couriers in Southeast Asia).
• Payment Processors: To complete transactions (e.g., PayPal).
• Legal Authorities: If required by law or to protect our rights.
• Analytics Tools: Google Analytics to track Site usage (anonymous data).

We ensure third parties adhere to strict confidentiality agreements.

4. Data Retention

We retain your data only as long as necessary for order fulfillment, legal compliance, or business needs (e.g., warranty claims). Inactive accounts may be deleted after 1 years.

5. Cookies and Tracking Technologies

We use cookies to:

• Remember your login session.
• Analyze traffic patterns via Google Analytics.
• Display targeted ads (e.g., Facebook Pixel).

You can disable cookies via browser settings, but some Site features may not function properly.

6. Your Rights

Depending on your location (e.g., Philippines’ Data Privacy Act or Singapore’s PDPA), you may:

• Request access to or deletion of your data.
• Opt-out of marketing communications.
• Correct inaccurate information.

To exercise these rights, contact us at info@gaoboos.com.

7. Data Security

We implement SSL encryption, secure servers, and regular security audits. However, no online transmission is 100% secure.

8. Children’s Privacy

Our Site is not intended for users under 18. We do not knowingly collect children’s data.

9. Policy Updates

Changes will be posted on this page. Material updates may be notified via email.

10. Contact Information

For questions about these Terms:

• Email: info@gaoboos.com
• Address: 207-208, Building 1, Suncity, Jiangbin South Road, Jinjiang City, Quanzhou, China
• Phone: +86 181-6092-3538